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Journey Builders Inc Roofing Contractors
- Roofing
- Burbank, CA
About this business
Journey Builders Inc is a roofing and construction company, based in Burbank, CA that serves the counties of Los Angeles County, San Fernando Valley, Santa Barbara County, Ventura County, and surrounding cities. Over the years, our company has grown into the premier provider of construction and roofing services in Southern California. All of our roofing specialists are experienced in providing the best energy-efficient options to all of our customers. Our meteoric rise to the forefront of the roofing industry is a direct res... read more
Location details
3111 Winona Ave, Unit 103, Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
Have Manny come out to do your estimate very knowledgeable and he is not pushy they showed up on time and cleaned up everything when they were done
Fair price, prompt service, excellent workmanship
Eric and roof crew did an excellent job. Had all the important pieces of information with him. License, insurance, bonded. Took pictures before and after job which helped with insurance claim.
Cap, Inc.'s representative, Eric, provided us with a clear understanding of our roof's damage due to normal wear and tear. He did not try to oversell and did offer a veteran's discount. He gave us a written estimate that was honored when there was a delay getting approval from our home warranty company that affected the schedule. The work was accomplished completely and quickly. Clean-up was perfect. We were provided with before and after photos and a detailed paid invoice to facilitate partial reimbursement from our home wa... read more
Work done very quickly.
Just can't wait for the first RAIN. Then we will see
Work seems fine. Customer service was a nightmare. After I paid in full, I requested a warranty as agreed. The warranty did not specify time and was vague. After several attempts to rectify this, Journey emailed that they would provide the valid warranty if I changed my low rating. I did not do this.
Rushed into job, tore off roof then did not start project til over a week later, constantly ran into paperwork issues, actual work done was approximately 7 days but project took over a month to complete. Price quoted was doubled after starting project, could not leave the house without a roof so was forced to finish and pay 50k for a 1k sq ft single story home.
Job was not performed professionally. Company used unsupervised, unlicensed (likely illegal) subcontractors. During quoting process, Sales assured me all workers were employees, however when I asked workers who they worked for none had ever heard of Journey Builders. All workers were very new to roofing and the United States of America. No one besides the Sales staff knew anything about roofing codes including the Project Manager... As a result my job was royally ****** up. Journey sent a second crew to demo and re-do the wo... read more
Frequently asked questions about Journey Builders Inc Roofing Contractors
How is Journey Builders Inc Roofing Contractors rated?
Journey Builders Inc Roofing Contractors has a 4.6 star rating with 259 reviews.
When is Journey Builders Inc Roofing Contractors open?
Journey Builders Inc Roofing Contractors is closed now. It will open at 8:00 a.m.